This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We may collect personal information such as your name, email address, phone number, billing and shipping details, and any other information you provide when you interact with us. Information may be collected through our website, customer support, or other forms of communication.
2. Use of Personal Information
Your personal information may be used to:
- Provide products and services
- Process transactions and manage accounts
- Communicate with you about orders, updates, or promotions
- Improve our offerings and user experience
- Comply with legal obligations
3. Disclosure of Personal Information
We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors, delivery services, or IT support. These parties are required to protect your information and use it only for the purpose of providing their services.
We will not sell or rent your personal information to third parties. We may disclose personal information if required or permitted by law, including to law enforcement or government agencies.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
5. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate, outdated, or incomplete. To make such a request, please contact us via our provided contact methods.
6. Cookies and Analytics
Our website may use cookies and similar technologies to enhance your experience, analyse site traffic, and provide targeted content. You can manage your cookie preferences through your browser settings.
7. Overseas Disclosure
In some cases, your personal information may be disclosed to service providers located outside Australia. We take reasonable steps to ensure these providers handle your information in accordance with Australian privacy standards.
8. Complaints and Contact
If you have any concerns about how your personal information has been handled, you can contact us to make a complaint. We will respond promptly and aim to resolve any issues in accordance with applicable laws.